Lv 11 Terms and Conditions — Please Read Before Use

01General Introduction

Welcome to lv 11. These Terms and Conditions constitute a legally binding agreement between lv 11 and all its users. By using the lv11.ws website or the lv 11 mobile app, you confirm that you have read and agreed to these Terms and Conditions in full.

Lv 11 reserves the right to suspend or permanently close your account at any time for failure to comply with any rule set out in these Terms and Conditions. Please read each section carefully.

02Account Registration

To open an account at lv 11, you must meet the following requirements:

• You must be 18 years of age or older.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Each individual may hold only one account. Opening multiple accounts using the same mobile number, email address, or bank account is strictly prohibited.
• Creating an account under someone else's name or with false information is not permitted.
• You are responsible for keeping your account password and login credentials confidential. lv 11 will not be held liable for any consequences arising from sharing this information with others.
• Lv 11 may request additional identity verification documents at any time during the registration process.

03Age Verification & Identity Confirmation

Lv 11 is a responsible gaming platform. We strictly ensure that no one under the age of 18 can access our services.

• Lv 11 may request your National ID (NID), passport, or birth certificate at any time.
• Withdrawal requests will not be processed until the KYC (Know Your Customer) verification process has been completed.
• Providing false age or identity information will result in account closure and forfeiture of all deposited funds.
• Document verification typically takes 1–3 business days.

Your submitted identity documents are stored securely and used solely for verification purposes. For more information, please refer to our Privacy Policy read.

04Betting Rules

The following rules apply to all bets placed on lv 11.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If odds are clearly erroneous due to a technical fault in the system, lv 11 reserves the right to void the affected bets.
• Bets must be placed within the designated time before a match begins. Real-time odds apply for live betting.
• Syndicate betting — placing coordinated bets across multiple accounts on the same event — is strictly prohibited.
• Any involvement in match fixing or other illegal activities will result in immediate account closure and may lead to legal action.
• Lv 11 reserves the right to set a maximum payout limit on any bet.
• If an event or match is cancelled or suspended mid-way, the outcome of related bets will be determined in accordance with lv 11's own rules.

05Payments & Withdrawals

Lv 11 supports easy deposits and withdrawals via bKash, Nagad, and Rocket. All payment-related terms are outlined below:

• The minimum deposit amount is ৳500. The maximum deposit limit varies depending on the payment method used.
• Account KYC verification must be completed before any withdrawal can be processed.
• Withdrawals are typically processed within 1–24 hours.
• The same payment method and mobile number must be used for both deposits and withdrawals.
• Depositing from or withdrawing to another person's account is strictly prohibited.
• Lv 11 reserves the right to hold payments on suspicious transactions pending additional verification.
• Wagering requirements must be met before any bonus funds can be withdrawn.

06Bonus & Promotion Terms

Lv 11 offers exciting bonus and promotion deals — but please read the following terms carefully before you use them:

• Each bonus has its own wagering requirement that must be met before any withdrawal can be made.
• The welcome bonus is available to new registered users one time only.
• A maximum withdrawal limit may apply to winnings earned using bonus funds.
• If the same person or household uses multiple accounts to claim bonus benefits, all associated accounts will be suspended.
• Lv 11 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If wagering requirements are not completed within the specified time after claiming a bonus, the bonus and any associated winnings will be forfeited.

Visit our Bonus Page visit.

07Account Closure & Restrictions

Lv 11 may suspend or permanently close your account for any of the following reasons:

• Submitting false information or forged documents.
• Operating multiple accounts.
• Using betting software, bots, or automation tools.
• Attempting to exploit loopholes in the odds or bonus system for unfair advantage.
• Abusive or threatening behaviour towards other users.
• Any suspicion of fraud or money laundering.

You can also close your account at any time by contacting our support team. For more details on self-exclusion, Responsible Play Visit the page.

08Privacy & Data Protection

Lv 11 takes the security of your personal information seriously. To learn how your data is collected, stored, and used, please refer to our Privacy Policyfor full details.

• Your information will never be sold to third parties.
• All data on lv 11's servers is secured with SSL encryption.
• You may request to update or delete your personal information at any time.

09Responsible Gaming

We believe entertainment should never become a problem. lv 11 is committed to helping players maintain healthy gaming habits.

• You can set daily, weekly, or monthly deposit limits for yourself.
• A cooling-off period or self-exclusion can be activated if needed.
• If you show signs of problem gaming, our support team is ready to help.

For more details, visit our Responsible Play Read the page.

10Changes to Terms & Enforceability

Lv 11 reserves the right to partially or fully update these terms and conditions at any time. Any changes will be reflected on this page, and for significant updates, you may be notified via your registered email or SMS.

• Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms.
• If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
• Lv 11's decision shall be final in resolving any dispute related to these Terms and Conditions.